( 00: How we work )
Six phases. One studio, end to end.
( 01: At a glance )
From first conversation to the last day, measured in months, not meetings.
- Months, brief to keys
- 2 to 6
- Phases, one studio
- 6
- Sq ft Birmingham workshop
- 6,000
- Guarantee on the work
- 10 yr
( 01a: Jump to a phase )
- 01 · Week 0DiscoveryBrief, budget, fit.
- 02 · Week 1 to Week 4ConceptOne idea, defended.
- 03 · Week 4 to Week 8TechnicalEvery joint, every junction.
- 04 · Week 8 to Week 18WorkshopBirmingham. Hand-made.
- 05 · Week 18 to Week 22InstallOur fitters, our foreman.
- 06 · Week 22 onwardHandoverThen a decade of aftercare.
( 01: 90 minutes )
Discovery.
Brief, budget, fit.
A first conversation with a senior designer to work out whether Posh Design is the right studio for the room you have in mind. We bring sample boards, photographs of finished work and questions. You bring the floor plan, the constraints, and the honest budget.
- 01
Measured first impressions
A rough measure of the room (if we are at your home) or a working session on your existing plans (if we are at the showroom). No CAD yet. Pencil, scale ruler, conversation.
- 02
Honest budget conversation
We share the price bands from comparable past commissions and the line items that move them. You tell us where you sit. If the numbers do not meet, we say so on the day.
- 03
Sample-board run
Paint chips, stone offcuts, brass and bronze samples, timber veneers. You handle them in daylight, not on a screen. The decisions you make in this meeting shape the next four to six months.
- 04
Fit check, both ways
We tell you whether we are the right studio for the brief. Some commissions are not for us. We say so plainly. Most clients leave with a clear next step toward the design phase.
( You walk away with )
- Sample pack· Paint, stone, timber, brass
- Indicative price band· Drawn from comparable past work
- Project brief· Captured in writing
( 02: 3 weeks )
Concept.
One idea, defended.
Concept is the phase that separates a Posh Design kitchen from a showroom configurator. You get one defended concept: floor plan, elevations, photoreal CGI render, materials and hardware. Not a moodboard salad. The senior designer leading it has thought through every line before you see it.
- 01
Surveyed plan and elevations
Our team visits, measures the room, and captures every plug, pipe and pier. The result is a true plan, drawn in CAD.
- 02
One concept, drawn out
Plan, elevations and a section through the working corner. Cabinetry layouts, island geometry, appliance positions, sightlines. We commit to a single direction and defend it on its merits.
- 03
Photoreal CGI render
A full daylight render of the finished room, including the exact stone, paint and hardware on the sample board. You see the kitchen before a single piece of timber is cut.
- 04
One reveal meeting
At the showroom. We walk you through the drawings, the render and the sample board, then sit with any changes. The aim is to leave the meeting with the concept signed off.
( You walk away with )
- Measured CAD plan· Plan, elevations and section
- Photoreal CGI render· Daylight, materials-accurate
- Material schedule· Paint, stone, hardware, timber
- Concept-stage quote· Fixed and itemised
( 03: 4 weeks )
Technical.
Every joint, every junction.
Once you sign off the concept, the room moves into technical design. Construction-grade drawings, every junction detailed, every service coordinated. This is the phase where the workshop, the stone fabricator and any structural changes start to talk to each other.
- 01
Construction drawings
Cabinet-level drawings, every door, drawer, hinge, internal divider and scribe piece. Drawn so the workshop can build from the sheet without phoning back.
- 02
Services coordination
We pull together your builder, electrician, plumber and gas engineer onto one drawing pack. Sockets behind the splashback, gas drops under the hob, ducting and water supply. No "oh, we missed that" on install day.
- 03
Stone selection and templating prep
Stone slabs are reserved in your name at the supplier, with veining laid out and approved photo-by-photo before they go anywhere near the cutter.
- 04
Fixed contract and staged payment schedule
You receive a fixed, itemised contract and a payment schedule staged across the build. The contract is the last conversation about money. From here it is craft.
“We over-spend on drawings on purpose. The hour we save on site by drawing it once is worth four hours of "make-it-fit" on the day.”
( You walk away with )
- Construction drawing pack· For your trades and ours
- Services coordination set· Plumbing, electrics, gas, ducting
- Fixed, itemised contract· Signed both sides
- Confirmed install window· Written into the schedule
( 04: 6 to 10 weeks )
Workshop.
Birmingham. Hand-made.
Cabinetry is built in our 6,000 sq ft Birmingham workshop. Joinery, spraying and finishing all happen under one roof, with stone fabrication co-ordinated against the same programme. The kitchen that lands at your house has been worked on by the same team throughout.
- 01
Joinery
Cabinet bodies are built in our Birmingham workshop, rebated and panelled to the technical drawings.
- 02
Spray finishing in a dust-free room
Doors and panels are filled, sanded, primed and lacquered in our dedicated dust-free spray room. Each coat is cured before the next goes on.
- 03
Stone co-ordination
The slabs you approved during technical go to our long-standing stone fabricator with our templates, edge-finish schedule and veining layout. Photographed and signed off before the saw touches the stone.
- 04
Workshop progress photos
You receive progress photos through the build so you can see the cabinetry coming together long before it leaves the workshop.
( You walk away with )
- Workshop progress photos· Through the build
- Veining sign-off· Photographed before cut
- Cabinetry built in Birmingham· Nothing outsourced
( 05: On-site install window )
Install.
Our fitters, our foreman.
The install is run by our own foreman, with our own fitters underneath them. The same faces show up each morning until the room is finished. You receive daily WhatsApp updates while we are on site.
- 01
Strip-out and prep
Existing kitchen removed, services capped, floors and decoration protected, deliveries staged.
- 02
Cabinet and panel install
Cabinets are levelled and aligned to the drawings. Doors and drawers are dialled in once the boxes are level.
- 03
Stone fit
Stone is templated on site once the cabinets are in, cut, and fitted within the install window. There is a short period mid-install where the worktops are off; we tell you the day in writing.
- 04
Daily WhatsApp updates
Your foreman sends a photo and line update at the end of each working day. If something slips, you hear it from us before you notice it.
- 05
Snag walk before handover
A walk-through of the room with the lead designer. Anything noted goes onto a snag list and is fixed before handover.
“The install runs to the day because we drew it to the day. The fitters do not improvise; they build what is on the sheet.”
( You walk away with )
- Daily WhatsApp report· Photo and line update
- Single foreman on site· No team rotation
- Snag list, signed· Closed before handover
( 06: 10-year guarantee period )
Handover.
Then a decade of aftercare.
Handover day starts with a deep clean of the finished room. We walk through how every finish should be looked after, and book the scheduled aftercare visits at six months, one year and five years before we leave. Every commission carries a ten-year guarantee.
- 01
Deep clean and style
A full clean of the finished room, top to bottom, before we hand over the keys.
- 02
Aftercare walk-through
The senior designer walks you through how to care for each finish in the room: paint, stone, timber, brass, glass and the soft-close hardware. The detailed routines also live on our aftercare page.
- 03
Six-month, one-year, five-year check-ins
Booked in the diary before we leave. We return to tune any hinges that have settled, re-seal stone, refresh oil on timber and address anything you have noted. All within the ten-year guarantee.
( You walk away with )
- 10-year guarantee· Cabinetry, finishes, moving parts
- Aftercare walk-through· Every finish in the room
- Scheduled check-ins· Six months, one year, five years
( 07: The four promises )
Four habits.
No exceptions.
We do not invent these on the project; they are the studio rules that pre-date every commission. If we cannot hold to them, we tell you before the deposit is paid.
- 01
One studio, end to end
Design, drawings, workshop build, install and aftercare all sit inside Posh Design. We do not subcontract the parts that matter.
- 02
Fixed, itemised contract
No "variations" games. The contract you sign before the workshop starts is the contract you settle at handover, with payment staged across the build.
- 03
Built in our Birmingham workshop
Joinery, spraying and finishing happen in our 6,000 sq ft workshop on Pershore Road. Stone, glass and metalwork are specified and co-ordinated by the studio against the same build programme.
- 04
Daily updates on site, then ten years of cover
A foreman-sent WhatsApp each working day during install. After handover, scheduled check-ins at six months, one year and five years, all inside a ten-year guarantee.
( 08: Frequently asked )
The questions
we hear every week.
If your question is not here, the studio answers email within one working day. The discovery meeting is the easiest way to ask anything not covered below.
- How long does the full process take?
- Typically two to six months from the discovery meeting to handover, depending on the scale of the room and the stone lead times. The longest single phase is the workshop build at around six to ten weeks. We move faster than most studios because the workshop is attached to the studio and every discipline, joinery, paint, stone co-ordination and install, sits under one roof in Birmingham. The on-site install is run as one continuous window with one foreman on the project.
- When do payments fall due?
- After the discovery meeting and concept sign-off, payment is staged across the project and written into the fixed, itemised contract you sign before the workshop starts. We talk you through every line of the schedule before any money changes hands.
- Can I visit the workshop and see the cabinets before they leave?
- Yes. Our workshop is in Birmingham and we welcome client visits during the build. Bring family. Bring your builder. It is often the most enjoyable hour of the project.
- Do you work with my own architect, builder or interior designer?
- Often. A significant portion of our commissions come through architects or interior designers, or involve coordinating with the client's own main contractor. The technical drawing pack and services-coordination set is provided to the trades involved.
- What if something gets damaged during install?
- It happens. A cabinet edge nicked on the way in, a stone slab fractured at the lift. Our standing position is that if we damage it, we replace it, on us, and we keep the original schedule wherever possible.
- What happens if I want to change something mid-build?
- Up to the end of the technical phase, around week twelve, changes are part of the design process. After that point the workshop has started cutting, and changes carry a real material and labour cost. We quote those in writing before any work is done so there are no surprises.
- What happens after handover?
- Every commission carries a ten-year guarantee on cabinetry, finishes and moving parts, plus scheduled aftercare visits at six months, one year and five years. Day-to-day care guides for every finish in the room live on our aftercare page.
( 09: Start the process )
One conversation. Then the next few months.
The discovery meeting is the only commitment you make on day one. Ninety minutes, no obligation, no pressure to sign anything before you have walked the workshop.